PaperCut Mobile Printing rollout
Rolled out PaperCut Mobile Printing company-wide for secure mobile printing and fewer print-related support tickets.

Helping organizations build secure, efficient, and scalable workplace technology environments.
About
I'm Din Tanovic — an IT Coordinator and IT Support professional based in Stockholm. I keep day-to-day IT running smoothly: onboarding, devices, Microsoft 365, networking, and the everyday tickets that decide whether a workplace feels modern or frustrating. I work best where IT meets people — translating between users, vendors and systems, and writing things down so they don't break twice.
Technology Ecosystem
Enterprise technologies I use to build secure, scalable, and modern workplace environments.
Also experienced with Windows, macOS, Active Directory, Citrix, SCCM/MECM, Exchange Online, SharePoint, Teams, OneDrive, SAP, Visma Proceedo, Easit Go, Remedy, PaperCut and Parakey.
Skills
End-user support across hardware, software, and networks.
Admin, licensing, Teams, SharePoint, Intune basics.
TCP/IP, DNS, DHCP, Wi-Fi troubleshooting.
Account hygiene, MFA, data handling, GDPR awareness.
Imaging, provisioning, MDM, day-to-day admin.
Stakeholder communication, ticket triage, vendor follow-up.
Experience
Sweden Green Building Council (SGBC) · Stockholm
Own IT operations at Sweden's leading non-profit for sustainable building. Coordinate day-to-day support, workplace technology, the IT budget and vendor relationships, and serve as GDPR coordinator — handling access reviews, data-protection routines and policy work. Bridge technical delivery with sustainability goals.
Fremantle · Stockholm
Senior IT lead and primary point of contact for all IT operations. Owned workplace technology, systems administration and vendor coordination end-to-end while improving service delivery. Led a full office relocation, matured the device lifecycle from procurement to resale, and built documentation standards and core IT processes for long-term scalability.
Olink, Part of Thermo Fisher Scientific · Uppsala
Led a team of five IT support technicians, handling workplace technology, Microsoft 365 administration, vendor coordination and operational improvements.
Wise IT · Stockholm
IT specialist consultant for office and retail environments. Administered POS accounts in Backstore, Fiori and SAP, permissions in Access Rights and KNOW IT, and VMware/Microsoft 365 troubleshooting. Handled escalated onsite tickets.
Atea · Stockholm
Handled ServiceNow and EasitGo tickets, onsite support for laptops, smartphones and Apple/iOS devices, plus procurement and invoicing through Visma Proceedo.
Advania · Stockholm
Daily Active Directory administration and Remedy/AMS Console ticket handling, plus support across Microsoft 365, Apple/iOS and Citrix. Evening support for US, Asia and UK sites.
Projects
Rolled out PaperCut Mobile Printing company-wide for secure mobile printing and fewer print-related support tickets.
Implemented and structured Parakey end-to-end, including setup, naming conventions and user administration, for a scalable mobile-first access model.
Led technical coordination for a full office relocation, covering workplace technology, network and AV from vendor selection through go-live.
Improved device lifecycle processes, from procurement to resale, lowering cost per device and tightening asset tracking.
Coordinated infrastructure initiatives with internal teams and external vendors to keep delivery aligned with business priorities.
Created documentation, guides and structured IT processes to improve efficiency, onboarding and the user experience.
Delivered onsite and remote support as the primary point of contact for day-to-day IT operations.
Reviewed access rights and orphaned accounts across core systems and cleaned up legacy data.
Projects & Ventures

Family business
Family business
Outside of IT, I'm also involved in Fruit Enjoy — a family-run wholesale and delivery business serving companies across Stockholm.
What started as a simple idea has grown into a business supplying fruit, vegetables, dairy products, salads and other essentials to offices, restaurants and workplaces.
Being part of a growing business has taught me skills that extend far beyond technology: customer service, operations, logistics, branding, problem-solving and long-term thinking.
I enjoy entrepreneurship because it combines creativity with execution. There's something rewarding about building something from the ground up and seeing the impact it has on customers every day.

Design studio
Design studio
Studio Din is my own design studio — a small creative practice where I help people and brands build a beautiful, cohesive presence online.
I design and build websites from scratch, set up custom domains, connect professional business email and get the whole online setup ready to launch — all in one place.
Each project starts with a visual direction — minimal and editorial, dark and luxurious, soft pastel, bold and creative, or clean tech — and grows into a site that actually feels like the brand behind it.
Studio Din is where design, code and craft come together for me: typography, color, layout and small details that make a site feel considered rather than templated.
Blog
The same five tickets show up again and again. Here's the playbook I use to close them fast — and how to stop them coming back.
Read “Common IT support issues and how I solve them”Coordination is half technical, half people. Notes on owning vendors, deadlines and onboarding without burning out.
Read “What I learned working in IT coordination”Small Teams, Outlook and OneDrive habits that save users (and support) hours every week.
Read “Microsoft 365 tips for end users”What GDPR actually means for the IT desk — access reviews, data minimisation, and the questions to ask before storing anything.
Read “GDPR basics in a real workplace”Contact
For professional enquiries, collaborations or conversations about IT coordination, workplace technology and GDPR, the fastest way to reach me is by email.
dintanovic@gmail.com